Shipping Policy
Standard Item Processing Times
All standard items are processed within 4 days and sent to storage for shipping. To speed your order through the process, we offer priority processing, ensuring your product ships within 48 hours or 2 business days.
Custom Item Processing Times
Custom order processing times vary depending on the level of detail required for the product. Please refer to each product page to identify corresponding processing and production times.
Shipping Times
We offer free worldwide standard shipping (country list below).
Standard shipping times are as follows:
UK: 4-10 working days*
Europe: 1-2 weeks*
USA: 1-2 weeks*
Middle East: 3 weeks*
Central Asia: 3 weeks*
Australia and New Zealand: 2-4 weeks*
South America: 2-5 weeks*
*Estimated delivery times are "estimates" based on recent deliveries and should not be considered a guaranteed delivery time. We do our best to ensure the shipping process runs as smoothly as possible, but in the event of a delay in delivery, we do not issue refunds. We currently do not offer an express shipping option due to the costs involved.
List of Countries with Free Shipping
Australia
Canada
Denmark
European Union
Finland
France
Germany
Hungary
Iceland
Ireland
Israel
Netherlands
New Zealand
Norway
Portugal
Spain
Sweden
Switzerland
UK
U.S
For the rest of the world, we charge €9.99 for shipping.
Shipping Taxes
As we ship with a premium shipping method, all taxes are included, and you will not need to pay these taxes when you receive your products.
Accepted Payment Methods
We are proudly verified through Verisign and the Norton security platform.
As a Shopify Payment or Stripe partner, we accept all major credit cards, including Visa, Mastercard, and Amex.
We also provide express payment and checkout options including Paypal, ClearPay, Google Pay and Apple Pay.
If you have any questions or comments, we are here to help. Do not hesitate to contact us by email at atendimento.tudo1poko@gmail.com. We value your satisfaction and are committed to providing excellent customer support.